White-label outbound, operated from Serbia

The outbound department behind your agency.

Agencies and consultancies bring us the client. We supply trained SDRs, tested scripts and disciplined execution under your name — cold calling, email and LinkedIn, reported weekly.

Mon–Fri, 09:00–19:00 CET · No long-term contract · Live in 3–5 business days

One in-house SDR in the US costs more than a full BalkanLead team — and takes four months to ramp.

We ramp in three to five business days,
under your brand, on your CRM.

01 — Built for partners

You keep the client relationship. We carry the execution.

White-label by default

Our SDRs work under your brand, your email domain and your calendar. Your client never has to know where the team sits.

Margin that works

Fixed monthly cost per seat means you can price the retainer with a predictable spread instead of guessing at delivery cost.

Reporting you can forward

A weekly report written for the end client — volume, reply rates, meetings booked — arriving in your inbox unbranded and ready to send.

Scale per engagement

Add a seat when a new account signs, pause one when a campaign ends. No hiring cycle on your side, no bench to carry.

02 — Services

Five ways we fill a calendar

Take one service or the whole engine. Either way you get named SDRs, scripts tested before launch, and a weekly number you can hold us to.

03 — How it works

Kickoff to first dial in five days

The sequence below is the same for every engagement. No discovery theatre, no six-week onboarding.

01

Discovery call

A free call on the account: product, market, ICP, and what outbound has already been tried. This is where we say no if we are not the right fit.

day 0
02

Campaign plan & scripts

A written strategy plus personalised scripts for email, LinkedIn and calls — reviewed with you and tested internally before a single prospect sees them.

day 1–2
03

Team onboarding & CRM

Named SDRs are assigned and trained on the product and value proposition, while we integrate with your CRM so handoff and visibility are in place from the start.

day 2–3
04

Outreach goes live

Multi-touch sequences begin. Every touchpoint is tracked, every reply is handled, and qualified meetings are booked straight into the calendar.

day 3–5
05

Weekly reporting

Volume, open and reply rates, meetings booked, SDR performance — reviewed together each week, with scripts and targeting adjusted on what the data shows.

ongoing

04 — Pricing

Transparent monthly seats

No hidden fees, no lock-in. You know what you pay and what you get — which is what makes the retainer easy to price for your own client.

Starter

For validating outbound on a first account.

€1,250 /month
1 dedicated SDR, part-time
200–300 outbound contacts / month
Email + LinkedIn
Custom script & sequence setup
Weekly performance report
Up to 10 booked meetings / month
Call to start →

Scale

A fully managed sales engine per client.

€4,500 /month
2 full-time SDRs
1 team lead / account manager
1,000+ outbound contacts / month
Full multi-channel coverage
Custom dashboards, live CRM updates
40+ qualified meetings / month
A/B testing & lead scoring
Call to start →

Prices exclude VAT where applicable. Multi-seat and multi-client partner rates on request.

05 — About

Fifteen years of international sales, run as a department.

team photo
Belgrade office / SDR floor

BalkanLead is a sales BPO built by people who spent fifteen years selling internationally — in trading, tech and consulting — before building teams for anyone else.

We operate from Serbia and hire for the two things outbound actually requires: fluent, unaccented business English and the discipline to make the hundredth call as carefully as the first.

We work as if we were your internal department: clear targets, recorded calls, an audit trail in your CRM. No fluff, no shortcuts, no volume-for-volume's-sake reporting.

Based in
Serbia · CET hours, US coverage
Markets
US · UK · Canada · Australia
Onboarding
3–5 business days
Entity
Balkan Bug LLC, Austin TX

Bring us a client this week. Their pipeline moves next week.

One call is enough to scope the account: market, ICP, channels, seats. No form, no sequence of emails — pick up the phone.

Direct line
+1 915 277 7111
Mon–Fri · 09:00–19:00 CET
Or email info@balkanbug.com